Shipping / Payment

delivery

We will ship within the next 3 business days after payment is confirmed, excluding Saturdays, Sundays, holidays, and year-end and New Year holidays.

*Business days: Monday to Friday, 9:00 a.m. to 3:00 p.m., excluding holidays and New Year's holidays

*Closed on Saturdays, Sundays, holidays, year-end and New Year holidays

*Orders with many name options may be delayed for several days. In that case, we will contact you.

please note

*Products shipped from our online shop, including gift wrapping, do not include price tags, order details, receipts, or other items that display the product price.

postage

Free shipping for purchases over 11,000 yen including tax.
(Only within Japan)

Shipping charges within Japan

Kyushu, Chugoku, Kinki, Shikoku, Tokai, Hokuriku	715 yen tax included
Kanto/Shinetsu	825 yen tax included
Tohoku/Hokkaido	1,540 yen tax included
Okinawa	1,210 yen tax included

Payment

●Credit handling: VISA, MASTER, JCB, AMEX, DINERS

*Payment will be completed when you enter your card information.

*The withdrawal date varies depending on the card you use. Please check directly with each credit card company.

*If you need to cancel or change the amount after your order has been confirmed, the amount may be temporarily debited from your bank account depending on the card closing date, but it will be refunded the following month. Please note.

*About credit card information input fields Two credit card information input fields will be displayed on the payment method selection screen.

Please enter your Amex card information in the top field. Please enter credit card information other than AMEX in the 4th line [Credit Card Payment - SB Payment Service].

● Cash on delivery

This is a payment method in which you pay the product price to the delivery company (Japan Post) when you receive the product. When you receive the item, a cash on delivery fee will be charged, so please pay it together with the product price.

Cash on delivery fee for product price (per item)

~30,000 yen including tax 330 yen to 100,000 yen including tax 550 yen to 200,000 yen including tax 880 yen to 300,000 yen including tax 990 yen

●Bank transfer/postal transfer

Fukuoka Bank Amagi Branch 611 Ordinary 1831957 Ask Co., Ltd.

Japan Post Bank Symbol 17440 Number 60800201 Ask Co., Ltd.

Please apply to the above organization.

*Please pay the transfer fee.

*Please contact us in advance if you wish to process the order under a name different from the name of the orderer.

*We will ship the product after confirming your payment.

*If payment is not received within 2 weeks, your order will be canceled.

● Convenience store payment

Please pay at the designated convenience store using the number provided in the automatic email after your order is confirmed.

Payment deadline is 2 weeks from the date of order.

Available stores: FamilyMart, Lawson, Ministop, Seikomart

● Paidy next month payment (convenience store/bank)

All you need is your email address and mobile number.

No pre-registration or credit card required.

No matter how many times you shop in a month, you only have to pay once the following month.

The monthly usage amount will be determined on the 1st of the following month and will be notified via email and SMS.

You can use the following payment methods.

Bank transfer (payment fee: free)

Convenience store (payment fee: 356 yen tax included)

Bank transfer (payment fee: by financial institution)

*Payment is due by the 10th.

*If using bank transfer, the amount will be deducted on the 12th*.

*It may be 20 days in January and May*.
(*If it is a financial institution holiday, the next business day)

Purchase process

Overseas delivery/payment