Delivery/Payment

delivery

We will ship within 3 business days after payment is confirmed, excluding Saturdays, Sundays, holidays, and year-end and New Year holidays.

*Business days: Monday to Friday, 9:00 a.m. to 3:00 p.m.

*Closed Saturdays, Sundays, national holidays, year-end and New Year holidays

*Orders with many name options may be delayed for a few days. In that case, we will contact you.

please note

* Items delivered from our online shop, including gift wrapping, do not include price tags, order details, receipts, or anything that displays the price of the item.

postage

Free shipping for purchases over 11,000 yen including tax.

We can deliver within Japan.

Cannot be shipped overseas.

Shipping fee (tax included)

Kyushu, Chugoku, Kinki, Shikoku, Tokai, Hokuriku	715 yen including tax
Kanto/Shinetsu	825 yen including tax
Tohoku/Hokkaido	1,540 yen including tax
Okinawa	1,210 yen tax included

Payment

●Credit credit: VISA・MASTER・JCB・AMEX・DINERS

*Payment will be completed when card information is entered.

*The withdrawal date varies depending on the card used. Please check directly with each card company.

*If you need to cancel or change the amount after confirming your order, the amount may be debited from your bank account depending on the closing date of the card, but it will be refunded in the following month. Please note.

*Credit card information entry fields There are two credit card information entry fields displayed on the payment method selection screen.

Enter your Amex card information in the first field. Please enter credit card information other than Amex in the 4th line [credit card payment - SB payment service].

● Cash on delivery

This is a payment method in which you pay the product price to the shipping company (Japan Post) when you receive the product. A cash-on-delivery fee will be charged at the time of receipt, so please pay this together with the product price.

Cash on delivery fee for product price (per unit)

Up to 30,000 yen including tax 330 yen - 100,000 yen including tax 550 yen - 200,000 yen including tax 880 yen - 300,000 yen including tax 990 yen including tax

● Bank transfer / postal transfer

Fukuoka Bank Amagi Branch 611 Ordinary 1831957 ASK Co., Ltd.

Japan Post Bank Symbol 17440 Number 60800201 Ask Co., Ltd.

Please contact the above institution.

*Please bear the transfer fee.

*Please contact us in advance if you are using a different name from the person who placed the order.

*Items will be shipped after confirmation of payment.

*Orders will be canceled if payment is not received within 2 weeks.

● Convenience store payment

Please pay at the designated convenience store with the number listed in the automatic email after confirming your order.

Payment deadline is 2 weeks from the date of order.

Available stores: FamilyMart, Lawson, Ministop, Seicomart

● Paidy next month payment (convenience store/bank)

All you need is your email address and mobile number.

No pre-registration or credit card required.

No matter how many times you shop in a month, you will only pay once in the following month.

The monthly usage amount will be determined on the 1st of the following month and will be notified by email and SMS.

We accept the following payment methods.

Account transfer (payment fee: free)

Convenience store (payment fee: 356 yen including tax)

Bank transfer (Payment fee: by financial institution)

*Payment deadline is 10 days.

*In the case of bank transfer, the amount will be withdrawn on the 12th*.

*January and May may be the 20th*.
(*The next business day if the financial institution is closed)