Returns / Exchanges

About returns and exchanges

Please contact us within 7 days after receiving the product.

We do not accept returns or exchanges for the following items.

・Products purchased from places other than our online shop

・Items for which the order number issued by our online shop is unknown

・Items that show signs of being used

・Washed items

Products with name option

・Defective products that are not our fault.

For returns/exchanges, you will be responsible for the shipping costs.

Delivery note/invoice

Products shipped from online shops do not include price tags, invoices, delivery notes, or other items that indicate the product price.

●If you would like your order details

Please print out the [Order Completed] information that we will send to you via email after completing your order.

●If you would like a receipt

Please enter your request for a receipt, address, and proviso in the notes section of the purchase screen.

Purchase process

Domestic delivery/payment

Overseas delivery/payment


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